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Support

Help whenever you need us.

Reach the Swipe team by live chat, email or phone. Merchants on Growth and Enterprise plans get priority response times and a dedicated contact.

Start live chatBrowse the Help Center

Ways to reach us

Live chat
Chat with support from your dashboard, 7 days a week.
Open chat
Email support
Write to support@swipe.co.id and we reply within one business day.
Send email
Phone hotline
Call our Jakarta support line during business hours.
See numbers
Help Center
Setup guides, how-tos and answers to common questions.
Learn more
System status
Live platform status and incident history.
View status
WhatsApp
Message our merchant support team on WhatsApp Business.
Message us

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